Citizens Advice Liverpool celebrated Volunteers' Week 2017!

Wed, 14/06/2017 - 15:26



Citizens Advice Liverpool celebrated Volunteers' Week 2017.


We created a wonderful video about our volunteers, which you can view here: 

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Volunteers' Week 2017!

Mon, 05/06/2017 - 10:57



Citizens Advice Liverpool thanks volunteers for solving people’s problems and making a difference to their lives

Citizens Advice Liverpool is celebrating the inspirational volunteers who dedicate their time to solving people’s problems and making a difference to their lives.

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We are looking for social media volunteers!

Tue, 11/04/2017 - 15:16





















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Liverpool Citizens Advice Partnership awarded £25,000 through the Martin Lewis Fund

Tue, 21/03/2017 - 08:45

Liverpool Citizens Advice Partnership is celebrating being awarded £25,000 through the Martin Lewis Fund that will help make a real difference to local people’s lives.

The funding award announced today will help to deliver a project that will provide more tailored support to students in new ways which could be rolled out across other parts of the country.

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Don't let the pressure of financial worries build up

Wed, 28/09/2016 - 09:49

Our Financial Capability Hub can help with a wide range of money management topics so if you're feeling worried don't hesitate to get in touch

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Financial Capability Hub Journey

Fri, 29/07/2016 - 10:45

Click on each images to see how Financial Capability Hub volunteers have helped their clients. 



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Welfare Reform - What's happening in 2016?

Thu, 09/06/2016 - 15:46

The Government is continually announcing changes to the welfare benefits system and there’s lots of confusion as to what is going to happen – and when.

This booklet provides a summary of the main changes to Welfare Benefits which will be happening in 2016. More details about the changes can be found on websites such as,, or from your local Citizens Advice or other advice agency.

Click on the image to open the booklet as a PDF.


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We are Currently Recruiting Volunteers

Thu, 02/06/2016 - 11:40

We are currently recruiting volunteers
for our Improving Financial Confidence ('IFC') project, the 'Financial Capability Hub'.

The aim of the Financial Capability Hub project is to equip tenants in Liverpool, particularly first-time tenants, with the money management knowledge, skills and confidence which will help them sustain their tenancies. 

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Liverpool City Council Show Support for Financial Capability Hub

Thu, 17/12/2015 - 10:02

Cllr Frank Hont attended the Financial Capability Hub project group meeting , on the 29th October 2015 as our​ guest speaker. Cllr Hont showed his support for the project and stated that he admired the work of the Citizens Advice services in Liverpool, with whom he has worked closely in his previous role as Cabinet Member for Social Inclusion, and continues to do so in his new role, focusing on housing. He reported that Liverpool City Council (LCC) see the right housing strategy as vital to the lives of its citizens and do not view housing as a commodity.

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Citizens Advice wins 'Charity of the Year' award 2015

Tue, 24/11/2015 - 11:42

Chief Executive Gillian Guy said:

“It was a privilege to be able to accept the award on behalf of everyone in our service. This includes over 21,000 volunteers, our advisers and our supervisors, our team at Citizens Advice, our local trustees and managers, and those hundreds of organisations we work with locally and nationally.

I also would particularly like to highlight the exceptional work of our Impact Team, whose analysis calculating the outcomes we provide, for our clients and to society, was singled out for praise by the judges.

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