Liverpool Citizens Advice Bureaux Receive Freedom of the City


Thu, 25/06/2015 - 12:41

The Liverpool Citizens Advice Bureaux in Liverpool have been admitted to Liverpool City Council's Freedom Roll of Associations and Institutions at a special ceremony held last night at Liverpool Town Hall (Read more about the announcement here).

As you may remember, the Citizens Advice Bureaux celebrated turning 75 years old in September 2014. The first bureaux opened their doors on 4th September 1939, the day after World War II was declared, and are still supporting the people of Liverpool today. In recognition of providing free, independent, confidential and impartial advice to Liverpool citizens, Liverpool City Council awarded the Citizens Advice Bureaux in Liverpool the Freedom of the City, the highest honour the city can bestow.

We invited staff and volunteers from all of Liverpool Bureaux to join us in celebrating this honour, which could not have been achieved without the dedication and hard work of everyone involved with the CAB for the past 75 years.

                                The LCAP team greet the guests.                                                                       Refreshments and a chat before the ceremony begins.


The Lord Mayor of Liverpool, Tony Concepcion, led the ceremony and spoke passionately about the invaluable service the CAB offers, particularly in these times of austerity, when people need support more than ever.



Siw Jones, manager of North Liverpool CAB, then led us on a journey through the history of the service in Liverpool.




Councillor Frank Hont, Cabinet Member for Housing, spoke with conviction about the good work undertaken by the Citizens Advice Bureaux in Liverpool and the real difference the service makes to people's lives. Councillor Hont spoke emotionally about the hope that the CABs give people in what can be the most difficult periods of their lives; hope which will sustain people in difficult times ahead.

                        Guests seated in the Council Chamber                                                          Cllr Frank Hont speaks about the service that gives people hope


Alison Gibbon, Chair of Liverpool Citizens Advice Partnership, signed the Freedom scroll on behalf of the Citizens Advice Bureaux in Liverpool and relayed her own experiences with the CAB - including shimmying up telephone polls to connect the cable to her mobile CAB van! Alison thanked the staff and volunteers past and present, across the service, to whom this honour belongs.

                 Alison Gibbon and the Lord Mayor sign the Freedom Scroll                                          Alison with her mobile CAB van in the 1970s.



Danielle Thomas closed the ceremony with a beautiful rendition of 'You'll Never Walk Alone'; a song with such a fitting sentiment albeit also the risk of upsetting Everton fans!




On behalf of the Liverpool Citizens Advice Bureaux we would like to thank Liverpool City Council for awarding us this honour and we hope to continue to work closely with the Council to best support the citizens of Liverpool. Thank you so much our CAB staff and volunteers, those who celebrated with us last night and all of those who have contributed to the service over the past 75 years. This honour belongs to you.

If you would like to read more about the history of the Citizens Advice service in Liverpool you can read our booklet HERE.

To find out more about the CABs in Liverpool and how to access their services visit our Bureaux page and our Projects page for more information.

                                       Here's to another 75 years supporting the people of Liverpool!